Effective Date: 10/01/2025

At Dapelo Virtual Solutions, your privacy is our priority. We are committed to protecting your personal information and maintaining the highest standards of confidentiality in every project we handle.

Information We Collect

We may collect the following types of information:

  • Contact details (name, email address, phone number, business name)
  • Project details you share for service delivery
  • Technical information such as browser type or time spent on our site (through basic analytics tools)

We only collect information necessary to deliver the services you request.

How We Use Your Information

We use your information solely for:

  • Providing and managing our virtual assistant and CRM services
  • Communicating about your projects, invoices, and updates
  • Improving our website, services, and client experience

We do not sell, rent, or share your information with third parties.

Data Confidentiality

All client data, project information, and business details are handled under strict confidentiality.
We may sign additional non-disclosure agreements (NDAs) upon request.

No project files, CRM data, or proprietary business information will ever be disclosed or used outside the scope of the contracted work.

Data Retention

We keep your data only as long as necessary to:

  • Complete your project or contract
  • Meet accounting or legal obligations (e.g., invoicing records)

Once data is no longer needed, it is securely deleted from all systems.

Third-Party Tools

We use trusted tools such as Google Workspace, Microsoft 365, HubSpot, Salesforce, Asana, and Trello to manage projects and client communications.
These platforms have their own privacy and security standards, which comply with global best practices.

Cookies

Our website may use cookies for analytics and performance monitoring. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

  • Request a copy of the data we hold about you
  • Request corrections or deletion of your personal information
  • Withdraw consent for communications at any time

To exercise these rights, email Shannon@DapeloVirtualServices.com

Updates to This Policy

We may occasionally update this Privacy Policy. The most current version will always be available on this page.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Dapelo Virtual Solutions
📧 Shannon@DapeloVirtualSolutions.com
🌐 www.DapeloVirtualSolutions.com